What does it mean?
Here is a vastly improved version of the "shift happens" mini-video that was doing the rounds a year or so ago. This version was apparently flighted by Sony at their executive conference this year. Hat tip for the YouTube link to my old friend John Henry Looney of Sustainable Direction in England.
On the same topic (from the perspective of the legal profession, anyway) Richard Susskind's new book "The End of Lawyers - Rethinking the nature of legal services" is now available. I'm reading it at the moment and will review it for you when I'm done. At first glance, though : absolutely essential reading for anybody either leading a law firm or, in 90%+ of cases, practicing law in the 21st Century.