Management Consulting 2.0

1 Comments - Posted By Rob Millard In Strategy 101 , , , - Permalink - print this article

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An inch deeper on some of my observations on the impact of Web 2.0 on law and other professional service firms in yesterday's post on the new Facebook. Herewith a Powerpoint presentation courtesy of Slideshare, on how Web 2.0 is changing management consulting.

The punchlines:

1.  Management consultants are used to defining themselves as the kings of strategy

2.  The internet has opened up research that was once the domain of the consulting firms

3.  The modern consulting model no longer relies on copious research and thick reports but on consulting services where solutions are delivered in real time by:

  • Leveraging existing management knowledge
  • Developing an interactive engagement
  • Valuing discovery in the consulting process, and
  • Operating collaboratively with the client, rather than delivering ivory tower, dictatorial advice

In other words:  Faster, more hands-on, greater action orientation and by deduction far better likelihood of execution. Probably less expensive too.

How does this relate to the services that you deliver to clients?