Management Consulting 2.0
Posted By Rob Millard - 1 Comments -
An inch deeper on some of my observations on the impact of Web 2.0 on law and other professional service firms in yesterday's post on the new Facebook. Herewith a Powerpoint presentation courtesy of Slideshare, on how Web 2.0 is changing management consulting.
The punchlines:
1. Management consultants are used to defining themselves as the kings of strategy
2. The internet has opened up research that was once the domain of the consulting firms
3. The modern consulting model no longer relies on copious research and thick reports but on consulting services where solutions are delivered in real time by:
- Leveraging existing management knowledge
- Developing an interactive engagement
- Valuing discovery in the consulting process, and
- Operating collaboratively with the client, rather than delivering ivory tower, dictatorial advice
In other words: Faster, more hands-on, greater action orientation and by deduction far better likelihood of execution. Probably less expensive too.
How does this relate to the services that you deliver to clients?
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Rob,
Great presentation and fully agree with the comments. Even the giants of management consulting, MMBs of the world are changing direction to become more practical and deliver results in a short amount of time.
Another trend in developed regions is specialization, it is hard to be a true generalist in US and Europe due to sophistication of business problems. Less developed regions such as Middle East, clients need help with more basic issues, so still possible to be a generalist.
Thanks!